About us
Mandarin Knitting Technology was founded in 2011 in Conegliano (Italy), from a project by CEO and Founder Sante De Pecol, who after more than 40 years in the sector of flat knitting machinery decided to design a new generation of machinery, more flexible, more precise, technologically advanced. Passion for research and love for knitwear are the cornerstones of the company that every day dedicates itself to researching and developing technological innovations capable of overcoming the limits that the technology present on the market imposes, to create new solutions with the highest precision and quality. Mandarin machinery is the perfect union between the ancient Italian textile manufacturing knowledge and the latest technologies in the field of software and electronics, being able to use high-performance microprocessors thanks to a new type of electronic architecture, optimizing performance, consumption and the load of the entire hardware system present in the machine. The Mandarin brand is a guarantee of reliability and quality, and it is with these that in its first 13 years of life, it has created solid partnerships, being able to count on commercial organizations present in 15 countries, 4 continents and hundreds of satisfied customers all over the world.
Our values
Mission
Our mission is to design and build state-of-the-art flat knitting machines, focusing on technological innovation and creating innovative solutions to allow maximum creative expression, overcoming the limits that the technology currently on the market imposes.
Vision
Our Vision is to establish ourselves in the market as a world leader in the production of highly innovative and technologically advanced flat knitting machines, integrating the latest technologies and solutions to keep up with the constant technological evolution that has characterized these last years. We are not just suppliers, we are technological partners who support manufacturing companies and brands all over the world in creative development and industrial application.
Quality, Environment and Energy
For Mandarin, quality is not just an objective, but a guiding principle that involves every aspect of the organization. For this reason, we have adopted an Integrated Management System compliant with the international standards ISO 9001, ISO 14001 and ISO 50001, demonstrating our commitment to excellence, environmental sustainability and energy efficiency. We have chosen SGS: the most authoritative certification body worldwide to certify the conformity and effectiveness of our systems, guaranteeing maximum transparency, reliability and added value for our customers. This choice reflects a corporate vision based on continuous improvement, responsibility and the adoption of global best practices in production and management.
UNI EN ISO 9001
International reference standard for Quality Management Systems. It defines an organizational model oriented towards process efficiency, customer satisfaction and continuous improvement of company performance.
UNI EN ISO 14001
Globally recognized standard for Environmental Management Systems. It provides a structured framework to monitor and reduce the environmental impact of business activities, with a view to sustainability and responsibility.
Our values
Our company values have been at the heart of our success in the international market for over 12 years. We are committed to providing our customers with an efficient and high-quality service, based on a strong work ethic and a culture of collaboration. Our attention to detail and precision allows us to meet our customers' needs and exceed their expectations. Our commitment to environmental and social sustainability is at the heart of everything we do, from sourcing sustainable materials to promoting an inclusive and respectful work environment. We are proud of our reputation as a leader in our industry and will continue to work with passion and dedication to keep these values at the heart of our operations.
QUALITY
The quality of our machines is undisputed, both in the materials and in the fabrics they produce.
2 year warranty on all parts of the machine.
5 year warranty in case of manufacturing defects
RELIABILITY
Reliability is the main feature that a manufacturer looks for in a machine and we know it. Mandarin machines are designed to be easy to use and resistant to wear.
INNOVATION
We are constantly looking for hardware and software solutions that break the limits imposed by the technology currently present on the market
IMMEDIATE ASSISTANCE
Time = Money
With this principle in mind, we work every day to ensure a fast and efficient after-sales service.
TRAINING
"The only way to appreciate our technology is to know it" for this reason, Mandarin guarantees its customers unlimited training, online or in person.
COMPETITIVENESS
Mandarin machines are created for a market that demands quality and technique, which is why our standards are among the highest in the world. But we do not forget that price is also important.